Thursday, 18 April 2013
Thursday, 4 April 2013
TMT were asked if they would like to help deliver a training session at Trafford Hall. They were approached by Burkitt Vernelle Training & Consultancy who were delivering a two day course for experienced tenants on Scrutiny. Jill, Chris and Keith attended and were asked to share their knowledge and experiences with the tenants.
Wednesday, 13 February 2013
Forty social housing tenants from across the country stormed Parliament on 6th February. Members of The Tenant Management Team at New Charter joined with scrutiny panels from six different other landlords to see how accountability works through the parliamentary Select Committees. The group represented the Co-Regulation Champions appointed by the social housing regulator and TPAS in 2011. Each Champion has committed to a set of principles underpinning tenants’ constructive challenge to their landlords.
Thursday, 5 May 2011
Conference Booking Form
For directions and more information about the conference venue:
Britannia Hotel Manchester
Sunday, 17 April 2011
We are looking to:
- Add some information about how the TMT are working on tenants behalf (throughout the UK)
- Add some new ways for tenants to give us their feedback
- Add some new ways for people to get involved
Wednesday, 27 October 2010
Well the TMT (Tenant Management Team) have been busy over the last few months not only have we been scrutinising NC business we were also invited to Cumbria to speak to a Federation of tenants that are going down the scrutiny pathway.
They were scared, just like we were in the beginning, but after our meeting and question and answer section, they all seemed to feel a lot better about taking on this role.
We were also asked to do a workshop at the TPAS (Tenant Participation Advisory Service) annual conference in Birmingham. We usually go there to learn, this time we were teaching!! We were very well received and our workshop sessions were oversubscribed with extra tables and chairs being brought in and people even standing at the back! From the feedback we received tenants found our workshop one of the best of the weekend, so we feel very proud of our achievements.
Since then we have been invited to Lincolnshire to speak to another group of tenants on the first steps of scrutiny, to offer advice and assistance. Then we were invited back to speak to the Directors of this company so they could come to terms with what scrutiny means to them and to the company. Most recently we have been asked to speak at a conference in Liverpool where many landlords will be in attendance.
All in all TMT are gaining a reputation of being trailblazers in this field and are being invited all over the country to speak about what we have achieved.
We would like to thank Sue Cox (NCHT) for all her help in the administration side of things and to Carol Middleton for her role as mentor. Sadly Carol has left us now as we no longer need her help and support as she has done such a great job in training us, so good luck Carol for the future.
Monday, 25 October 2010
Responsive Repairs Scrutiny
The Tenant Management Team have now started their next scrutiny topic, which is on responsive repairs. The team are due to meet with the repairs section shortly to look at how the section works and then will start seeking residents views. If you would like to contribute your views on this topic please contact the TMT using the contact form on this website.